An Introduction to Microsoft Outlook / 1 Day Training

This course provides an introduction to the main features of Outlook and is recommended for staff who need to use Outlook for mail, their personal calendar and contacts.

Prerequisites

A knowledge of personal computer fundamentals
Experience of working within the Windows environment
A reasonable degree of keyboard proficiency
Experience in using a mouse

Modules covered in this course 

Getting Started with Outlook
Sending and Receiving Mail Messages
Manipulating and Managing Mail Messages
Appointments
Contact Lists
Outlook Notes

Objectives – At the end of the training the delegate will be able to successfully:

Send, receive and forward e-mails
Attach files to an e-mail
Manage mail folders
Schedule, edit and delete appointments
View and print the calendar
Create and manage a contacts list
Use notes to create reminders using the documentation and support provided.